Privacy Policy

Orphan Care Alliance (“OCA,” “we,” “us,” or “our”) values your privacy and is committed to safeguarding the personal information of those who visit our website, participate in our programs, and engage with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and mailing address. This may occur when you donate, sign up for newsletters, join our prayer team, or participate in OCA’s programs.
  • Payment Information: For donations and other financial contributions, we may collect payment information. This information is processed securely by our third-party payment processors and is not stored on our servers.
  • Usage Data: We collect data on how you interact with our website, such as IP addresses, browser type, pages visited, and the date and time of your visit. This helps us improve our website and understand our audience.

2. How We Use Your Information

  • To Support Our Mission: We use the information collected to provide updates, share ministry stories, request support, and offer opportunities to engage with OCA’s mission of caring for vulnerable children and families.
  • To Process Transactions: Your personal and payment information may be used to process donations, provide receipts, and confirm transactions.
  • To Improve Our Services: Usage data helps us assess the performance of our website and make improvements to better serve our community.
  • To Communicate with You: We may use your contact information to share updates about our mission, send prayer requests, or notify you of events, volunteer opportunities, and other activities.

3. Sharing of Your Information

  • With Service Providers: We may share your information with trusted service providers who assist us in processing donations, managing communications, and supporting our website. These providers are obligated to protect your data and only use it for purposes that align with OCA’s mission.
  • Commitment to Privacy: Orphan Care Alliance, Inc. maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to other parties.
  • With Legal Authorities: If required by law or to protect the rights, property, or safety of OCA, our supporters, or others, we may disclose your information to relevant authorities.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no data transmission over the internet or storage system is completely secure. Please reach out if you have any concerns regarding the security of your information with us.

5. Your Rights and Choices

  • Access and Correction: You may request access to the personal information we hold about you and ask that it be corrected if it is inaccurate or incomplete.
  • Opt-Out: If you no longer wish to receive communications from us, you may unsubscribe at any time using the link provided in our emails or by contacting us directly at info@orphancarealliance.org.
  • Deletion: You may request that we delete your personal information, except for data that we are required to retain by law.
  • SMS Consent: By providing your phone number, you agree to receive SMS (text) messages from Orphan Care Alliance, Inc. Message and data rates may apply. Message frequency varies. You can opt-out by replying with STOP at any time.

6. Children’s Privacy

OCA does not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without consent, we will take steps to delete that information promptly.

7. Changes to This Privacy Policy

OCA may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting a notice on our website or by sending an email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Orphan Care Alliance
115 N. Watterson Trail, Ste 201
Louisville, KY 40243
Office: (502) 498.4765
Email: info@orphancarealliance.org

Thank you for trusting Orphan Care Alliance. We are committed to using your information responsibly to advance our mission and care for vulnerable children and families.